Arcadia wellness park, service trade respects your privacy and is committed to the protection of personal data obtained through the Internet information system and will not share it with third parties or use it for other purposes without your consent. Our online information system contains certain links to other external websites, which are not directly related to our company.
Arcadia wellness park, service trade does not assume responsibility for the protection of data found on these websites.
Arcadia wellness park, service business undertakes to do everything in its power to protect the data and privacy of visitors to the website Arcadia wellness park, service business
In order to prevent unauthorized access to the obtained data or its disclosure, in order to maintain the accuracy of personal data and ensure their appropriate use, appropriate technical and organizational procedures have been established to protect the data that is collected. Because the Internet can be unpredictable, Arcadia wellness park, service trade cannot prevent possible data misuse despite all security measures and security communication protocols.
This Privacy Policy, in the definition of personal data protection, governs the collection, storage and use of personal data collected by Arcadia wellness park, service business from you, when you use the website www.arcadia-wellnesspark.hr and related websites.
Owner, controller and administrator of personal data
The definition of “website owner” and “manager or administrator of personal data (administrator)” in the sense of the General Data Protection Regulation (GDPR) and the current Croatian Data Protection Act is:
Arcadia wellness park, trade for services
Frkanovec 116/a, 40311 Lopatinec, Croatia
OIB: 65493223548, MB: 92227422
Users and Related Websites
User
A website user is any person who as a visitor uses this website and related websites Arcadia wellness park, craft for services.
Arcadia wellness park, website services business
A user of Arcadia wellness park, obrt za usluge is any person who as a visitor uses its website www.arcadia-wellnesspark.hr (hereinafter referred to as the website).
Personal data: collection and purpose of data processing
Arcadia wellness park, trade for services collects, after the user’s approval, various information about the visitors of the Website in order to identify the users. Data is collected and used as further described below.
Arcadia wellness park, trade for services collects, after the user’s approval, various information about the visitors of the Website in order to identify the users. Data is collected and used as further described below.
Data collection through web forms
Arcadia wellness park, service business collects personal data from the website – as long as the user voluntarily submits such data using online forms on the website or by subscribing to our newsletter or other forms of e-notification intended for business and marketing communication with users.
The following data is collected:
Name and surname
Address
City and postal code
E-mail address
IP address
Telephone number
The purpose of data collection on the website is of a business nature, which means that when you submit a form with the intention of business cooperation, you agree that for the purpose of further communication with you, we store your personal data in our database. We store your data based on the legitimate interest of Arcadia wellness park, service trade to process and use your data for the purpose of further cooperation and direct marketing.
The administrator is not responsible for the correctness, truthfulness or updating of the data and contact information provided by the users. As a user of the website, it is your responsibility to provide correct and up-to-date information when using the website
Information about the use of the website
The Website may automatically collect certain information about the user’s computer hardware and software. This data is used solely to provide general statistics on website usage. This data may include:
browser type,
domain name,
Access time i
Addresses of web pages visited on our website
This data is collected using cookies. The use of cookies, their application and deletion, is described in detail in the related text.
Purpose of data processing
Fulfillment of rights and obligations from submitted inquiries and/or signed contracts
As part of the sale / purchase of products and resulting from contractual obligations, Arcadia wellness park, obrt za služba processes the user’s personal data for the purpose of identifying individuals for the purpose of executing the contract (a contract for the sale of products between the company Arcadia wellness park, obrt za služba and the customer is based on to the submitted inquiry, which can be changed from the original to the negotiation process and outside the website). Therefore, it is considered that the processing of personal data has a legal basis for the purpose of concluding a contract.
In case of product purchase, personal data is processed for various purposes, such as communication with the customer in connection with order execution, problem solving (complaints, warranty), customer notification about order processing and order delivery or other notifications required by law for order execution, for possible billing purposes and for accounting and tax purposes.
Communication with users
For the purpose of direct marketing – e-mails containing useful, educational, interesting or important information from the administrator (information about new offers, promotions, invitations to events, participation in drawings and contests, useful tips for users, etc.)
Re-marketing (Google, Facebook) for the purpose of better and more relevant user information and improving the level of user engagement.
For market analysis and user segmentation for customized product and service offers.
Based on the submitted personal data, you can receive customized information or offers by e-mail to the e-mail address you entered or as printed material to your submitted physical address.
Newsletter
We use your information for the following marketing purposes:
To send you regular news about our products and services. You can unsubscribe from receiving notifications via email quickly, easily and at any time – just click on the “Unsubscribe” link in each newsletter.
Based on your information, you may be shown personalized offers on our websites, in mobile applications or even on other sites/applications (including social networks), and the site content shown to you may be personalized. These may include offers that can be booked directly through our website, or other third party offers and products that we think you might like.
When participating in other promotional activities (such as contests, loyalty programs or sweepstakes), the relevant information will be used for the administration of those promotional activities.
Analysis of user activity
Segmentation and profiling of users with the aim of personalized and more relevant information and achieving greater response to e-mail messages.
Analyzing your email reading, especially which emails you opened or didn’t open, links you clicked (content read or viewed), time spent reading or viewing specific content, etc.
The website may automatically collect hardware and software information from the user’s computer, as well as some personal information, such as IP address. Personal data collected by visiting the website is not stored or is stored in an anonymous form and as such is not associated with users. This data is used by Google Analytics, and the company Google LLC processes the data within the scope of data processing permitted by law.
The data is used only for the preparation of general statistics on the use of the web pages. Data is collected using cookies. The use, management and deletion of cookies is described further in the section on cookie policy.
Data processing
The administrator processes data based on the law and its legitimate interest, unless the interests and basic rights and freedoms of the user to whom the personal data refer and which should be protected as such prevail. The manager will, within the framework of his legitimate interest, always exercise his judgment on the basis of the applicable law. Further use of data in pseudo form or in aggregate form (cumulative form), for example, is a legal form of data use for the purpose of marketing or other business or technical analysis Arcadia wellness park, obrt za servus.
Data users
Arcadia wellness park, service business hereby undertakes not to sell, rent or trade your personal data. Your personal data will not be sent or transferred to a third country or international organization, unless this is required by law or by European Union legislation (mandates of courts, prosecutorial authorities, etc.).
Within legal jurisdictions, your data may be disclosed:
To information technology service providers, as part of their services and hardware and software maintenance, where your data is stored
To the website administrator
In some cases, to service providers (third parties) who provide website access, application development, hosting, maintenance and security backups, archiving, virtual infrastructure, payment processing and other services that may require access to or use of data.
In some cases (for example, re-marketing) data administration is with third parties who transfer such data to us based on their privacy policies. As users, you can manage your own data and information and control the extent of data and information we receive from third parties (for example, social media) by using the appropriate privacy settings in your user accounts with those third parties. Arcadia wellness park, service trade is not responsible for what third parties do with your personal data and we recommend that you use trusted applications and set appropriate privacy settings with them to protect personal data.
The web pages of Arcadia wellness park, craft for services have external links to websites that are not under the control of Arcadia wellness park, craft for services. By visiting these websites, you may hand over personal data to third parties, with whom Arcadia wellness park, craft for services does not have an agreement on processing of personal data. These websites have their own privacy policies on which they base their processing of personal data. We recommend that you read the privacy policy and inform yourself about how your personal data is processed when you visit these third-party websites.
Consent
Personal data that the administrator has acquired through the use of the website or that you provide by submitting any form from any of our websites or by subscribing to a newsletter or other e-notifications, are processed with your express and unequivocal consent based on Article 6 (1), ( a) EU General Data Protection Regulation (GDPR).
You agree to the processing of personal data by Arcadia wellness park, trade for services when you use the website and click “Submit” on the web forms. The administrator will provide an option for your consent whenever required without a confirmation window. The user’s personal consent is the exercise of his free will that his personal data can be processed for a specific purpose, based on the information provided and guaranteed by the administrator in this privacy policy.
In addition, the user expressly consents, without limitation, to his personal data being processed for the purpose of pre-marital procedures and the conclusion and fulfillment of the contract, as well as, without limitation, for post-contractual procedures.
You can withdraw your consent for any purpose of data processing at any time by sending a written notice by regular mail or to our email address. In such a case, we will no longer use your personal data for the purposes described in the above paragraph. Such withdrawal of consent does not affect the legality of the processing of your personal data prior to your withdrawal.
Your rights
In accordance with applicable law and the EU General Data Protection Regulation (GDPR), you have the right to access, modify, delete (the right to be forgotten), export your data and restrict the processing of your data and you have the right to object to this at any time .
If you wish to exercise any of your rights or obtain additional information or file an official complaint, you should send us a written notice to our contact listed on the contact page.
Your request will be analyzed by a person accredited for the protection of personal data and will respond within 30 days or in accordance with the GDPR and Article 37 according to EU Regulation 2016/679 of the European Parliament of April 27, 2016.
Data retention time
Information collected by the website administrator is retained for the administrator’s use in accordance with the terms and purposes set forth in this Privacy Policy. Personal data is stored on the website (such as inquiries or contact forms) and in cases of additional processing and communication with the user, in related other company databases (such as CRM, product management software, etc.).
Data retention periods may vary and may be subject to regulation by specific sectoral legislation (eg accounting, tax). Different sectoral legislation provides for different mandatory retention periods that require Arcadia wellness park, trade for services to delete personal data after the expiration of the data retention period.
As a user, you have the right to view data and to have your data processed by authorized processors, by submitting a written request to our contact listed on our contact page. We will review your request and respond in accordance with GDPR legislation.
Copyright
The administrator of this website is Arcadia wellness park, craft for services Content published on the website Arcadia wellness park, craft for services The website is the property of Arcadia wellness park, craft for services and may only be used for non-commercial purposes, provided that all copyright notices preserved and may not be copied, copied or reproduced in any other way.
Reservations
Arcadia wellness park, service trade will take the utmost care to provide accurate and up-to-date information and data on its website. However, it cannot guarantee that all data is correct or complete and cannot assume responsibility for any damage caused by such data. Arcadia wellness park, service trade does not assume any responsibility for consequential damages related to the content of the website. Arcadia wellness park, service business assumes no responsibility for viruses that may be transmitted to users from this website and hereby encourages users to take appropriate protection against viruses before downloading any content from this website.
Arcadia wellness park, service trade is not responsible for temporarily non-functioning websites or incorrect information on the website and is not responsible for damage caused by the use of incomplete or incorrect information.
Neither Arcadia wellness park, the service trade nor any other natural or legal person involved in the development of this website is responsible or liable for any damages arising from the access or use of the data on the website or from the inability to use the data from this website or for any inaccurate or incomplete content on the website.
We reserve the right to redirect users to other websites on the World Wide Web and are not responsible or liable for any content on those websites.
Privacy policy changes
The administrator reserves the right to change or modify the privacy policy for website users at any time and without prior notice. We suggest that users check the latest date of the general conditions of use and their changes before using the website.
Validity
The personal privacy policy on this website is effective as of April 1, 2024 and may be changed or supplemented at any time.